Comments on: A personal case of Social CRM; it is about time! http://www.mwthomasscrm.com/a-personal-case-of-social-crm-it-is-about-time/ My observations of Social CRM practices and ocurrences; some good, and some not so good. Tue, 31 Jan 2012 15:43:12 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Emily Binder http://www.mwthomasscrm.com/a-personal-case-of-social-crm-it-is-about-time/comment-page-1/#comment-2905 Emily Binder Fri, 08 Jul 2011 14:53:31 +0000 http://www.mwthomasscrm.com/?p=101#comment-2905 It has been a year since you wrote this post. Has Garmin upped their game in social? You mentioned you saw the watch advertised in print in Runner's World. The ad provided a link to see the watch online. Since you're comparing traditional and social already, a couple thoughts about the print ad: Today, Garmin would be foolish not to use a QR code in the print ad. Providing a link is almost a waste of text since people will be more likely to Google the product instead of typing in a long URL. But providing a link is the canon. Integrating marketing, sales, and support departments into Twitter is my dream. It has been a year since you wrote this post. Has Garmin upped their game in social? You mentioned you saw the watch advertised in print in Runner’s World. The ad provided a link to see the watch online. Since you’re comparing traditional and social already, a couple thoughts about the print ad: Today, Garmin would be foolish not to use a QR code in the print ad. Providing a link is almost a waste of text since people will be more likely to Google the product instead of typing in a long URL. But providing a link is the canon.

Integrating marketing, sales, and support departments into Twitter is my dream.

]]> By: The Brand That Was MIA - a Consumers Story | Social Strategy1 http://www.mwthomasscrm.com/a-personal-case-of-social-crm-it-is-about-time/comment-page-1/#comment-631 The Brand That Was MIA - a Consumers Story | Social Strategy1 Tue, 12 Oct 2010 10:54:03 +0000 http://www.mwthomasscrm.com/?p=101#comment-631 [...] entry was inspired by Michael Thomas’ blog post “A personal case of Social CRM; it is about time!” No Responses to “The Brand that was MIA – A Consumer’s [...] [...] entry was inspired by Michael Thomas’ blog post “A personal case of Social CRM; it is about time!” No Responses to “The Brand that was MIA – A Consumer’s [...]

]]> By: Demand Satisfaction! » Community, Kindness, and Interaction: Best of our latest reading http://www.mwthomasscrm.com/a-personal-case-of-social-crm-it-is-about-time/comment-page-1/#comment-228 Demand Satisfaction! » Community, Kindness, and Interaction: Best of our latest reading Mon, 10 May 2010 21:42:25 +0000 http://www.mwthomasscrm.com/?p=101#comment-228 [...] To Do About Social CRM: Michael Thomas “Too many companies look at Social Media as being a separate entity but as I always say you [...] [...] To Do About Social CRM: Michael Thomas “Too many companies look at Social Media as being a separate entity but as I always say you [...]

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